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Refund and Returns Policy

King Daniel Official Effective Date: May 2026 Website: https://kingdanielofficial.com/

At King Daniel Official, we are committed to your satisfaction. We understand that purchasing fragrances online requires trust, and we strive to make the process as smooth as possible.

1. Return Window

You may request a return within 14 days of receiving your order. Orders placed after the 14-day period are generally not eligible for return or refund.

2. Eligibility for Returns

To be eligible for a return, all of the following must be met:

  • The product must be unused, unopened, and in its original sealed packaging.
  • The item must be in the same condition as when you received it.
  • You must provide proof of purchase (order number or receipt).
  • Perfumes and fragrances are non-returnable once opened due to hygiene and safety reasons.

Note: We do not accept returns on opened perfumes, used products, or items that have been tampered with.

3. Refunds

  • Once we receive and inspect your returned item, we will notify you via email.
  • If approved, refunds will be processed to your original payment method within 7–10 business days.
  • Shipping costs are non-refundable unless the return is due to our error (wrong item shipped or damaged product).

4. Damaged or Defective Items

If you receive a damaged, defective, or wrong item:

  • Contact us immediately (within 48 hours of delivery) with clear photos of the issue.
  • We will arrange a replacement or full refund (including shipping) at no extra cost.

5. International & Domestic Shipping

We ship to many destinations worldwide. Return shipping costs are the responsibility of the customer for international orders and for domestic returns that are not due to our error.

6. How to Initiate a Return

  1. Email us at support@kingdanielofficial.com with your order number and reason for return.
  2. Wait for our approval and return instructions.
  3. Ship the item back to the address provided in our email.

We recommend using a trackable shipping service.

7. Cancellations

You may cancel your order before it is shipped. Once the order has been shipped, it falls under our Return Policy.

8. Exceptions

  • Sale items, limited edition products, and gift sets may have stricter return policies.
  • We reserve the right to deny returns that do not meet the above conditions.

This policy is subject to change. For the most current version, please refer to this page.

If you have any questions about our Refund and Returns Policy, please feel free to contact us at support@kingdanielofficial.com.

Thank you for shopping at King Daniel Official – Where Fragrance Meets Identity.